Tracking the cost of Transport for London's poor product
Monday, 1 October 2012
One bus-fare zone: £2m
Ever wondered what happens to the change you don't get given when buying a bus ticket at one of the bus stop ticket machines in London? TfL pockets it all. The call it 'legitimate fares income' and put it back into the bus network, which must mean 'make dodgy investments'.
The lesser-known 'no-armed bandit' (Image credit: BBC)
TfL says it's OK to steal money from travellers, though, because it's only about 1% of them. Happily, though, they plan to start removing these ticket machines from next January, instead accepting cash on all buses. Expect delays.
I've been meaning to do this for a while. Like all Londoners, I'm sick of the shoddy service the tube gets away with. Starting now, I'm keeping a note of all the time of mine my tube journeys waste. At the end of the year, I'll present TFL with a bill for my professional time, currently meted out at GBP150 per hour.