Showing posts with label tunnel. Show all posts
Showing posts with label tunnel. Show all posts

Tuesday, 2 October 2012

When is a delay not a delay?

Quite an adventure this morning: traffic problems made me miss my original train from Hampton Court, so I had to wait half an hour for another.  In the absence of any advice to the contrary from my previous post, I'm going to continue not charging for this form of delay.

However, I am going to charge for the three minutes' delay arriving in Waterloo on the train I did take, which was due to being held at a red signal outside Vauxhall because of overcrowding.

I'm also going to charge for the reasons behind this, which were chaos caused by the suspension of the Victoria Line (irrelevant to me) and an earlier signal failure on the Bakerloo Line (which I needed to take), the latter causing a further minute of delay.  I suspect that these delays worked in my favour, because given TfL was advertising 'severe' delays on the Bakerloo Line this morning, I think the 09:37 I caught was probably a very delayed earlier tube - and it's only my final delay that counts.  You lucked out, TfL!

Or did it?  I make this three new strikes for this week's Tube Bingo card: overcrowding, red signal, and signal failure, to be added to yesterday's sitting in a tunnel for no reason.  My card for the week is below, and I'll add another 4 minutes and £10 to the tally.

Finally, I note at Hampton Court station, South West Trains has removed its poster asking you to vote for their employees in National Customer Service Week.  Do we think this is:
  1. Because of reading my earlier post?
  2. Because they realised the absurdity of the proposition?
  3. Because they decided they were too cheap after all to offer those first class tickets?
  4. Because they'd already received so much abuse from passengers instead of nominations?

UPDATE: total of five minutes' delay on the way home.  No reasons given.  £12.50.

Monday, 1 October 2012

That's a new one on me

I got a new excuse for delays today: an 'overhead line problem' between Clapham Junction and Willesden Green apparently caused the delay of my train from Hampton Court to Waterloo (which does pass through Clapham Junction, but on a different line) by seven minutes.  There was a further delay of a minute on my Bakerloo Line train from there to Edgware Road, which involved both stopping in a tunnel for no reason (or at least, none given) and a very poor lift service.

Three excuses and only one tick for my weekly game of Tube Bingo.  I may have to rethink the design!

But, that's a total of eight minutes for another £20 this morning.


UPDATE: no explanation for delays on the journey home this evening, but they were made up of:
  1. A District Line train arriving at Edgware Road two minutes later than advised, and at its Wimbledon destination three minutes late.
  2. An overground train to Hampton Court arriving in Wimbledon three minutes later than it should have and at its final destination six minutes late
I make that a total of nine minutes and £22.50.

Friday, 14 September 2012

Business network

Went to a business meeting with an ueber-cool digital creative/advertising agency today.  Paddington to Farringdon is just five stops, and given London traffic ought to be a no-brainer.  However, the advertised 13-minute journey in fact took 18 minutes (close to half as long again as the journey should have taken), costing TfL another £12.50.

As an added bonus, this delay appeared to be caused by the train stopping in the middle of tunnels for no apparent reason.  Oh, and with the lights in the carriage failing regularly too.  What is that?

Whatever, the long and short of it is that I'm now just one square away from my very first Tube Bingo!  Keep your fingers crossed for the trip home tonight...